At Ebulls Finance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile application, and investment services (collectively, the “Platform”).
1. Information We Collect
- Personal Information: Name, email address, phone number, date of birth, government-issued ID, bank details, and investment preferences.
- Usage Information: Device details (IP, browser, OS), interaction data (pages visited, activity logs).
- Transaction Information: Records of deposits, withdrawals, trades, and balances.
- Cookies & Tracking: Used for user experience, analytics, and personalization.
2. How We Use Your Information
- To verify identity and comply with KYC/AML regulations.
- To provide and manage investment services.
- To process transactions and maintain records.
- To improve and personalize your user experience.
- To send important updates, notifications, and marketing (with consent).
- To prevent, detect, and investigate fraud or illegal activity.
3. Sharing of Information
We do not sell or rent your data. However, we may share with:
- Service Providers: For payments, hosting, and technical support.
- Regulatory Authorities: To comply with laws and regulations.
- Business Transfers: In case of mergers, acquisitions, or restructuring.
4. Data Security
We use encryption, firewalls, and access controls to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Data Retention
Personal data is retained only as long as necessary for legal, regulatory, and operational purposes. When no longer required, data is securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal data.
- Restrict or object to data processing.
- Withdraw consent for marketing.
- Request data portability.
7. International Data Transfers
If you access the Platform from outside the jurisdiction, your information may be transferred internationally. Safeguards are applied to ensure protection.
8. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect personal data from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with the “Last Updated” date. Continued use of our Platform means you accept the changes.